Purchase terms
Clear terms for digital account delivery.
These terms explain what you receive, how delivery and account access work, and how the 24-hour replacement process is handled. Last updated November 8, 2026.What you are purchasing
Each listing is for access to the specific digital game account described on its product page. The listing’s named games, inventory, recorded purchases, access facts and price are the purchase description. Accounts are one-off items and cannot be treated as duplicate licenses for a separate personal account.
Review the individual listing before payment. A total item count does not promise an item whose name is not shown, and artwork is a presentation of the disclosed contents rather than an additional guarantee.
Delivery and private access
Payment acknowledgement is sent after payment is confirmed. Once preparation finishes, login details are made available in the private order workspace and sent to the delivery email. The game-account login and any included mailbox login are separate credentials.
Keep the order ID and delivery email private. For guest orders, that combination opens the order workspace. Signed-in orders are also tied to the verified accs.io account used at checkout.
Platform and console compatibility
Fortnite accounts use an Epic Games login for PC and supported mobile clients. Console play requires a separate PlayStation, Xbox or Nintendo account connection. A past console connection does not prove that a new console profile can be linked.
Unless the listing explicitly reports a particular PlayStation or Xbox connection as linkable, the ability to attach a new console profile is not included in the purchase. Nintendo linkability is not a verified accs.io listing field. An account that works through its Epic login remains a valid delivery when an undisclosed or unconfirmed console link is unavailable; that console-link result alone does not qualify for replacement or refund.
Publisher controls and cooldowns can change. Follow the official platform steps shown in the private order guide before unlinking an existing connection or authenticator.
24-hour replacement guarantee
Every delivered account includes a 24-hour replacement window beginning when delivery is recorded. Open the order-linked support request during that window if the supplied login does not work, the account materially differs from the listing, or access fails during initial setup.
Provide the exact error, what you tried, when it happened and useful screenshots. Never include a current password, recovery code or authenticator secret in a support message. accs.io reviews the order and issues a comparable replacement when the request qualifies.
Remedies, store credit and refunds
A comparable replacement is the standard remedy. Store credit may be issued when a direct replacement is not appropriate and can be combined with another supported payment method on a later purchase. Cash refunds are exceptional operator decisions and are not a customer self-service option.
Changing your mind, choosing the wrong account, an unpromised console-link result, or a platform cooldown does not make an otherwise working account defective.
Secure setup and support
Follow the game-specific guide in your private order. Copy credentials exactly, confirm the disclosed contents, secure the included mailbox when available, and establish a working sign-in method before ending existing sessions. Passwords are case-sensitive.
Setup questions and replacement reviews use the same private order thread. Start from Orders and support if you need to reopen a guest order.
Payments and account value
Catalog prices and accs.io accounting are in USD. Stripe may show an eligible local presentment currency at checkout. Applied loyalty points, store credit and promotions are shown in the order summary before payment and recorded with the order.